Services & Support

You can be assured of prompt, personal and friendly service where you call us to arrange servicing for your weighing equipment.
We provide

  • Emergency breakdown response
  • Regular planned on-site servicing
  • Telephone Support and
  • Remote operational monitoring and diagnostics

We service weighing equipment across Australia and also overseas both directly and though a network of local agents.

Trade Measurement Certified

Active Weighing Solutions is licensed to certify For Trade weighing equipment.

Remote Support

We offer modular Communications PC based software to deliver Data Logging and Local/Remote Diagnostics. We dial in and monitor weigher performance and amend controller operational parameters as needed.
See Data Logging and Diagnostics Tool

EMC Indicators and Controllers

We are the Austalian agent for EMC weigh indicators and controllers. We hold a range of indicators, controllers, displays and transmitters ready for quick shipment.
Where possible, EMC instruments are repaired locally. Some repairs require return to the EMC factory in New Zealand.

Spare Parts

We hold speed encoders, trailing arm assemblies and a small range of load cells ready for quick shipment.
Other spares and consumables are quickly sourced and dispatched to clients.